Speaker, Educator, Consultant.
We used network analysis across 66 organizations to identify patterns of network connectivity and collaborative practices associated with high-performing teams and units. This research revealed six patterns of collaborative dysfunction that have a negative impact on performance in 88 percent of the 66 organizations we studied. In this article, we characterize the types of dysfunction, a number of the drivers that create them, and a select set of remedies.
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Rob Cross has studied the underlying network dynamics of effective organizations and the collaborative practices of high performers for more than 20 years. Through research and writing, speaking and consulting, and courses and tools, Rob’s network strategies are transforming the way people lead, work and live in a hyper-connected world.
Rob Cross is the research director and a co-founder of Connected Commons, a consortium of leading organizations accelerating network research and practice.